At “Top Level Financial Advisor” we value our customers and are committed to providing world-class services. While we take our accuracy seriously, our clients also need to realize that we do NOT offer any type of guarantee on our calls and hence cannot offer any refund on monthly subscriptions regardless of the individual client’s performance but the one-quarter fee is refundable if you have paid for 6 months packages at once Because in monthly subscription if you are not satisfied then you do not have to renew your plan and you can completely stop paying us.
Please note that We do not offer a free trial as per SEBI Circular , But you can watch our Real-time calls in the live market and evaluate to ensure that our products and services will meet your needs before you pay for a subscription. Please do not make any payment before you have completed your kyc and risk profiling and have signed the agreement , We charge a maximum half Yearly fee, and a one-quarter fee is refundable in case of any dispute.
We ask our esteemed customers to fully evaluate our live calls for few days and ensure that the product satisfies their expectations. Once a service has been subscribed, the client will start receiving the calls as per his risk profile. If the client is not satisfied with our service for some unforeseen reasons, they may call us to seek direction on future calls. We will put our best effort into increasing the satisfaction levels in such cases. However, any request by the client to cancel a service or get a refund will NOT be accepted in monthly plans but acceptable in half-yearly plans as told above.
In the unlikely event that after payment, service for a client is not started for technical reasons beyond the control of “Top Level Financial Advisor” or if “Top Level Financial Advisor” decides not to start service for a specific client, the client will be paid back the amount as soon as it is possible. This will not be applicable if the client is not able to receive sms on the number provided by the client because of client’s DND status. If the records from our SMS service provider indicate that service sms were sent to the number that client provided, we will deem that as delivery of service from our end and will not entertain request for refund based on non delivery of SMS. We advise our clients to de-register from DND either before making a payment or as soon as the service is started.By making a payment to “Top Level Financial Advisor” .
You can also opt for whatsapp service so that you will not have any delay in our messages .Customer agrees to submit KYC (Know Your Client) and CRP (Customer Risk Profile) documents to “Top Level Financial Advisor” to be added or updated in the KRA database. A failure to add or update the KYC will lead to a hold on the service and a refund will not be provided to the customer. The service will only be started after the customer KYC and CRP are added/updated in a satisfactory manner.
We strongly recommend that before making a payment, our visitors and potential clients, please:
- Read all information about our products, services and support given to our clients.
· Evaluate the quality of our services by watching our live calls and understand stock market has a risk always .
· Visit ‘About Us’ and ‘Past Performance’ sections on our website
We take the security of our client transactions very seriously. For this reason we ask that you NOT allow children or other unauthorized family members or friends to access your credit cards, debit cards or your account at the payment site to ensure that no one pays for a Membership without your permission.
By making a payment for membership at “Top Level Financial Advisor” , you acknowledge that you have read and agree to the above refund policy.
We at “Top Level Financial Advisor” are confident that you will have a satisfying and rewarding experience by trusting our advisory…..